article thumbnail

Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

Process 322
article thumbnail

IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Before we go into the process of IT incident management, let’s first understand what the term IT incident means and how IT incident management is defined.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. Planning and managing these resource costs in an IT budget can be facilitated by project management software. But those devices don’t run for free.

Budget 344
article thumbnail

Operations Management: Key Functions, Roles and Skills

ProjectManager.com

Operations management (OM) is the process of administration of business operations and/or production management in order to achieve specific goals such as increased productivity and higher profitability. Company resources, such as staffing, materials, equipment and technology, are all part of the optimization process of operations management.

article thumbnail

Streamline Your Business Processes with Workflow Software: A Comprehensive Guide

Wrike

Optimizing efficiency and productivity is crucial for success, and this is where workflow software comes into play. By automating and streamlining your business processes, workflow software can help you save time, reduce errors, and improve overall productivity. Business Process Management is not a new concept.

article thumbnail

IT Risk Management Strategies and Best Practices

ProjectManager.com

Information technology (IT) is no longer a tucked away department with little impact on day-to-day affairs. In Review – IT Risk Management Strategies and Best Practices. Due to its expansive influence, it’s essential to talk about risk management in IT. Here’s a screenshot of the whiteboard for your reference!

article thumbnail

IT project management explained: How to run great IT projects

Planio

On average, IT projects come with more complexity and risk, and can quickly fall to pieces without proper due diligence, management, and leadership. with examples of IT projects) IT project management is the process of planning, organizing, running, and managing information technology projects. How is it unique?