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What is IT Service Management?

The IIL Blog

Most of these roles were based on aspects of IT operation, such as mainframe operation and maintenance, which later evolved into software development and commercialisation. LEAN processes emerged in 1991, with the Agile Manifesto launched by a group of software engineers in 2001.

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Software Estimating Resources

Herding Cats

This blog page is dedicated to the resources used to estimate software-intensive systems using traditional and agile development methods. Cost Modeling Agile Software Development,” Maarit Laanti and Petri Kettunen, International Transactions on Systems and Applications, Volume 1 Number 2, pp. Performance Evaluation of non?Markovian

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Thinking By Sprinting: What Cognitive Science Tells Us About Why Scrum Works

Scrum.org

Software development is (generally speaking) very complex. Why our brain is not built for software engineering. Although our brain is a marvel of evolution, it has not evolved to excel at the kind of knowledge work (Davenport, 2005) that we actually do most of the time. waterfalls) are very likely to fail.

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Basis of Estimating Software Development

Herding Cats

The estimating of software development is both straightforward and complex. Here are some resources that will provide guidance to produce credible software development estimates, in both traditional and agile domains. Software Sizing and Estimating: Mk II FPA , Charles Symons, John Wiley & Sons, 1991. Don't hear one?

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Estimating is a Learned Skill

Herding Cats

The same process for estimating is applied to multi-billion dollar projects we work. And the same process is applied to the Scrum development processes on those projects. . Here's some materials that provide the tools and processes needed to learn how to estimate. The Future of Systems-and Software Development.

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Risk Management Resources

Herding Cats

This blog page is dedicated to the resources used to assess risks, their impacts, and handling strategies for software-intensive systems using traditional and agile development methods. IEEE Transactions on Software Engineering , Vol. Effective Risk Management 2 nd Edition , Edmund Conrow, AIAA, 2003. 5, September/October 2011.

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A Compendium of Risk Management Resources

Herding Cats

This blog page is dedicated to the resources used to manage the risk encountered on software-intensive systems using traditional and agile development methods. Let's start with a critical understanding of the purpose of managing risk on software development projects. IEEE Transactions on Software Engineering , Vol.