article thumbnail

Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. It does this by allowing users to submit service requests, assign responsibility for the request and track its status from submission to when the service request is closed.

Process 318
article thumbnail

IT Financial Management (ITFM) Best Practices

ProjectManager.com

Information technology (IT) has found its way into almost every aspect of our lives, both professionally and personally. To close, there will be some of the best practices to employ for more successful IT financial management. What we might take for granted actually involves a great deal of work and investment.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is IT Service Management?

The IIL Blog

I expect you’ll join me in recognising that Information Technology has existed for approximately 100 years. Information Technology is a young industry with several even younger career paths, one of which is Information Technology Service Management (ITSM).

2001 78
article thumbnail

Project Manager Job Description (with free copy+paste examples!)

ProjectManager.com

That means that project managers work in virtually all fields, from software development and IT to human resources, from advertising and marketing to construction, and everything in-between. Program managers specialize in managing a group of closely related projects that are part of a program. IT Project Manager.

article thumbnail

IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Once the IT incident is resolved, the incident is closed. An incident is when something happens that isn’t expected and usually has a negative impact on what you’re doing.

article thumbnail

7 Steps for Effective Problem Management in IT

ProjectManager.com

Information technology (IT) is a broad field that encompasses anything related to computer technology. That can include networking, hardware, software, the internet and the people that work with these things. Teams that work in IT are there to support these technologies and the people who use them.

article thumbnail

What Is Agile Product Management?

Agilemania

It promotes an adaptable approach to product development and deployment, allowing firms to adjust swiftly to input and create products that consumers enjoy. At its foundation, agile product management is a reaction to the widespread usage of agile software development approaches such as scrum or kanban.

Agile 98