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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

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10 Strategies for Successful Project Execution

ProjectManager.com

Communicating information to all key stakeholders, sponsors and team members. Interactive Gantt charts, assign tasks and track progress, can be shared with stakeholders and keep the project team connected in real time. Manage Team. Assigning tasks to the team is only the beginning. Conduct Team-Building Exercises.

Executing 493
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Understanding What is Quantitative Risk Analysis

Project Pulse Journal

It's the ability to see potential threats not simply as an abstract concept but as actionable metrics that gives project managers and teams the power to predict and prepare confidently. One of the benefits of EMV is that it offers a weighted average, which is helpful when understanding the importance of the decision (Kerzner, 2017).

Risk 52
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21 Sprint Retrospective Anti-Patterns

Scrum.org

The Scrum Master encourages the Scrum Team to improve, within the Scrum process framework, its development process and practices to make it more effective and enjoyable for the next Sprint. By the end of the Sprint Retrospective, the Scrum Team should have identified improvements that it will implement in the next Sprint.

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Working Remotely? This Will Hit You Next!

Scrum.org

Despite the rapidness of the change, moving to remote worked surprisingly well for many teams, because they were used to some degree of remote work before. Especially development teams and technology firms in general have many years of experience with allowing their workforce to do their jobs from wherever and whenever they like.

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Remote Agile (Part 5): The Remote Retrospective with a Distributed Team

Scrum.org

TL; DR: A Remote Retrospective with a Distributed Team. This fifth article now dives into organizing a remote Retrospective with a distributed team: practices, tools, and lessons learned. By the end of the Sprint Retrospective, the Scrum Team should have identified improvements that it will implement in the next Sprint.

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How to Make Collaboration in Remote Teams Easier

Binfire

Remote teams were seen as a fad some time ago but it’s quickly becoming popular in businesses today. Earlier this year, Amazon announced plans to hire 3,000 remote workers for its customer service department (it had just hired 5,000 back in 2017). The Challenge of Collaboration in Remote Teams.