Service Management and The Post Office Scandal
The IIL Blog
MAY 14, 2024
Why Governance is Important By Sophie Hussey Picture yourself on a stage in a massive room at a conference at the ExCeL in London, about to take part in a panel discussion about The Post Office scandal and the links to service management. This could be nothing further from the truth. Is it working for you? If not, why not? Does it add value?
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