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What is IT Service Management?

The IIL Blog

Most of these roles were based on aspects of IT operation, such as mainframe operation and maintenance, which later evolved into software development and commercialisation. As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve.

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Agile: Past, Present, & Future. A Conversation with Agile Trainer, Rubin Jen.

International Institute for Learning

Rubin Jen has been in the project management field for over 23 years, spanning aerospace, engineering, telecom, software development, outsourcing, consulting, not-for-profit and government sectors. He has worked with companies such as Bombardier Aerospace, Celestica, Accenture and the Ontario Government.

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Microeconomics and Risk Management in Decision Making for Software Development

Herding Cats

Take for example the deployment of an ERP system, the installation, and startup of a process control system, the release of a suite of embedded software controllers for a car, aircraft, petrochemical plant. A recent survey of 600 firms indicated that 35% of them had at least one "runaway' software project. Now To Risk Management.

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The Diversity of Project Manager Position Types: How to Choose a Job Among Different Titles

Epicflow Blog

As, for example, an IT project manager orchestrates IT projects and leads corresponding teams in their software development efforts. Paper presented at PMI® Global Congress 2007—North America, Atlanta, GA. You can guess their main focus of work by their titles. The industry a PM works in defines the specifics of projects. .

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Reading List for the Cone of Uncertainty

Herding Cats

The primary purpose of software estimation is not to predict a project’s outcome; it is to determine whether a project’s targets are realistic enough to allow the project to be controlled to meet them ? 37–48, 2007. Steve McConnell. Quantifying IT Forecast Quality,” J. Eveleens and C.

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Estimating is a Learned Skill

Herding Cats

“Believing is Seeing: Confirmation Bias Studies in Software Engineering, “Magne Jørgensen and Efi Papatheocharous, 41st Euromicro Conference on Software Engineering and Advanced Applications (SEAA). The Use of Precision of Software Development Effort Estimates to Communicate Uncertainty,” Magne Jørgensen, Software Quality Days.

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Software Estimating Resources

Herding Cats

Effort Distribution to Estimate Cost in Small to Medium Software Development Project with Use Case Points,” Putu Linda Primandari and Sholiq, The Third Information Systems International Conference, Procedia Computer Science, 72, pp. Software Development Effort Estimation using Fuzzy Bayesian Belief Network with COCOMO II,” B.