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Transform Your Customer Experience with Modern Contact Center Solutions 

Productivity Land

As a business, staying competitive in this rapidly changing landscape requires cutting-edge contact center solutions that can help deliver exceptional service and experiences to customers every time they interact with your brand. A contact center must support a wide range of interactions across various channels, from web chat to social media.

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How to Engage Stakeholders Through An Internal Blog

Project Risk Coach

Let’s look at a different form of engagement–the use of an internal blog. One communication tool that I’ve used for enterprise programs such as implementing a Project Management Office (PMO) or an Enterprise Risk Management (ERM) Program is an internal blog. Subscribers access the blog content at their own discretion.

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How to Engage Stakeholders Through An Internal Blog

Project Risk Coach

Let’s look at a different form of engagement–the use of an internal blog. One communication tool that I’ve used for enterprise programs such as implementing a Project Management Office (PMO) or an Enterprise Risk Management (ERM) Program is an internal blog. Subscribers access the blog content at their own discretion.

PMO 150
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5 Ways to work smarter, not harder

Rebel’s Guide to PM

Set clear boundaries about how people contact you If people can reach you by Teams message or Slack, SMS, mobile phone, desk phone, home phone, email and so on it makes life much more stressful. Tell people how you can be contacted and stick to it. Everyone else can get in touch on your convenience.

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Creating a Request for Quote (RFQ) for Procurement

ProjectManager.com

Information About the Buyer and Vendor: The first part of any request for quotation is to add contact information for both the buyer and the vendor. This includes the company name, address, contact information, such as name, phone, and email, as well as the date the RFQ is issued and the deadline for a response. Here are some of them.

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Unlocking the power of paraverbal communication at work

Rebel’s Guide to PM

In this blog post, we will discuss more about what paraverbal communication is, how it works in practice and common mistakes (don’t do these!). Make eye contact Whatever you say, however you say it, make sure you making eye contact with the person you are talking to. I do make an effort to let my gaze room.

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PMI Education Contact Hours and PDUs: Your Essential Guide

Online PM Courses

To win your coveted CAPM, PMP, or PMI-ACP, to will need to chalk up enough education Contact Hours. But just what are contact hours and PDUs? What are Contact Hours and PDUs? The ideas behind contact hours and PDUs are similar. This video answers a lot of the questions you will have… What are Contact Hours?

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