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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. What Is Service Request Management?

Process 322
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Risk Management Process Explained (+resources, templates)

PM Basics

I’ve been managing software development projects for more than 11 years. Risk management is arguably the most crucial piece in my project management approach. Therefore, I spent lots of time and effort creating a practical risk management process. So, let’s dive in!

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Risk Breakdown Structure for Projects: A Complete Guide to RBS

ProjectManager.com

Risks will arise and threaten the successful delivery of your project. Using a risk breakdown structure (RBS) is how you prepare for the unexpected. A risk breakdown structure is great for identifying and prioritizing risks so you know which will be more or less impactful. The Four Categories of Risk in a Project.

Risk 369
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Jira Kanban Board: Pros, Cons & Alternatives

ProjectManager.com

Jira is project management software designed for agile software development teams. It has tools that allow you to plan sprints, track the completion of tasks, balance your team member’s workload and create product roadmaps. Does Jira Have a Kanban Board? Get started with ProjectManager today for free.

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SWOT analysis in project management: definition, instruction & example

Inloox

SWOT analysis in the project management context Why should I conduct a SWOT analysis? How to perform a SWOT analysis Once the SWOT analysis is completed: 5 key approaches for strategy development Concrete example: SWOT analysis in a software development project Conclusion 1. Content What is a SWOT analysis?

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How to Overcome 12 Common Requirements Mistakes

Project Risk Coach

Or perhaps your team said they had gathered the requirements, but in reality, the team had hastily rushed through the requirement process resulting in rework, missed deadlines, and another blown budget. If you want to improve your project success, improve your requirements processes. No requirements management plan.

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How to Manage Project Scope Without Scope Creep (with examples)

Rebel’s Guide to PM

Scope creep in project management is where additional requirements are added to the project, beyond what was originally agreed and these additions are not formally authorized. Scope creep is the more common term but you might hear both, especially if you are working in software development. What is scope creep?