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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 325
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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

Process 317
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Software Development Process: How to Pick The Process That’s Right For You

Planio

But software development isn’t one of them. Every great piece of software starts with a plan and a clear process in place. Luckily, there are numerous software development processes you can choose from when you’re starting your next project. But which software development process is right for you?

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Change Management Strategy in Projects

Project Pulse Journal

Change management strategies in projects are now an expectation and a relevant skill for the project and non-project professionals alike. It's the art of steering teams and organizations through new processes and systems. How Does Your Change Management Strategy Affect Projects?

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Transitioning from Waterfall to Agile: Strategies for Success

NimbleWork

This is substantiated by the fact that large enterprises are slow to embrace change, and Agile is predominantly driven by a shift in mindset, culture and process of operating at speed. Educate the workforce responsible for adopting changes in their operational processes, culture, team dynamics and expectations.

Agile 114
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The 5 Phases of Project Management Process and Techniques

NimbleWork

Project management is a multifaceted discipline that combines techniques, processes, and strategies to plan, execute, monitor, and control projects effectively. “Projections indicate that the global project management software market is poised to reach $15.08 The Five Project Management Processes: 1.

Process 52
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Kanban vs. Scrum: What’s the Difference?

ProjectManager.com

The name kanban means billboard in Japanese, and you can see why, as the process involves placing tasks represented by cards on physical or digital kanban boards. The scrum master is the team expert on the process, and they are instrumental in guiding the team to optimize the use of scrum in the project.

SCRUM 411