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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them. What Is IT Service Management (ITSM)? IT service management or ITSM for short, is used by IT teams to manage the end-to-end delivery of IT services to customers.

Process 325
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IT Financial Management (ITFM) Best Practices

ProjectManager.com

Part of the process is explaining the costs for IT services to executives and aligning the investment with business objectives in order to increase value for the business. This is done through analysis, planning and managing costs that are related to IT operations, projects and services.

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Cost of Quality (COQ): A Quick Guide

ProjectManager.com

Anyone who has delivered a product or service understands the triple constraint. Whether you’re manufacturing products or delivering a service, project management software can help you with the cost of quality. It’ll leave stakeholders unhappy, but also those who will be using the product or service.

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Kanban vs. Scrum: What’s the Difference?

ProjectManager.com

While it was designed for software development, other industries such as finance, professional services, engineering, IT and even government agencies have started to use scrum because it helps their teams establish clear roles, responsibilities and procedures, which improves their overall productivity.

SCRUM 411
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What Is a Cost Breakdown Structure (CBS) In Project Management?

ProjectManager.com

Cost breakdown analysis is the process of identifying what will determine the price of a product, service or any final project deliverable. This business economics tool allows organizations to tag the price of their product or service by its cost drivers, or the components that make up that final deliverable.

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Production Management: A Quick Guide

ProjectManager.com

It involves phases that include planning, scheduling, control and maintenance in service of producing quality and quantity on time and within the budget. It takes into account supply chain management, labor, logistics, costs and the timeframe for production. Therefore, production management is concerned with every aspect of production.

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Operational Strategy: A Quick Guide

ProjectManager.com

Companies have goals and the goods or services they produce must align with those goals. Operational strategy is how an organization decides how it’ll produce and deliver its goods or services. In doing so, they’re more likely to produce products and services that meet the needs of their customers at an affordable price.