Vodafone New Zealand's Agile Transformation Case Study
Scrum.org
AUGUST 20, 2020
In late 2018, Vodafone New Zealand set out to improve its customer experience by adopting a ‘digital first’ mindset. To achieve employee buy-in, the programme was structured around four core principles: Clear Purpose, Simplicity, Pragmatic and Deep Agile Expertise, and Great Leadership. . Creating a Customer-First organisation.
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