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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them. Before we get into framework processes and phases, let’s more fully define the meaning of ITSM and why it’s important. But first, let’s quickly define other ITSM frameworks.

Process 325
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10 Emerging Project Management Trends In 2024

The IIL Blog

Emphasis on Sustainability and ESG Practices: The year 2024 underscores an amplified emphasis on sustainability and the integration of Environmental, Social, and Governance (ESG) practices into project management. Prioritizing Change Management and Business Analyst skill sets will prioritise the customer voice in design and delivery.

2024 167
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Agile Organisations: Unleashing the Potential of Value Streams

Scrum.org

"Under the rugby approach, the product development process emerges from the constant interaction of a hand-picked, multidisciplinary team whose members work together from start to finish. Rather than moving in defined, highly structured stages, the process is born out of the team members’ interplay (see Exhibit 1).

Agile 177
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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

The manager leads the group, coordinates the activities and oversees all aspects of change. That is, they prioritize the change requests and lead the impact assessment of how the change affects the project. They also lead change control board meetings. Developing a Process for the Change Control Board.

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Kanban Principles & Best Practices Explained

ProjectManager.com

Kanban is a visual workflow tool that, while originally used as a Toyota scheduling system, is now associated with in an agile methodology, especially in DevOps software development. It can also be used in traditional project management methodologies. The kanban method is governed by a set of principles.

Lean 284
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What is Agile Project Management?

The IIL Blog

A major advantage of this style of project management is that benefits are often realised earlier in the project, rather than exclusively at the end, which is partly why this has become such a widely adopted method. Here is a brief overview of its evolution: Before Agile, Waterfall was the dominant project management approach.

Agile 88
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How to create a project implementation plan

Planio

This is especially important in software development projects, where terms such as deployment , release , go-live , and implementation get used interchangeably, causing endless confusion and misalignment. Select the scope, create the deliverables, and define “good” Step 3. Jump to a section: What is an implementation plan?