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Customer Interaction Management: A Key to Building Strong Relationships

Wrike

In today’s highly competitive business landscape, building strong relationships with customers has become more important than ever. One effective way to achieve this is through Customer Interaction Management (CIM). It involves proactive communication, careful data analysis, and effective feedback mechanisms.

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Blog Series: From Scrum Master to Agile Leader - Part 1 - Exploring the Gaps in Scrum Mastery

Scrum.org

Mechanical Scrum allows people to ignore conflict and resist accountability, limiting the organization’s ability to deliver high-value solutions effectively to their customers in the midst of change. . In this blog series, we’ll share the gaps that many Scrum Masters face as they work to become better agile leaders and Scrum professionals.

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Demand Management: Process, Importance and Tools

ProjectManager.com

Whether a business is manufacturing or managing a warehouse, understanding demand management goes a long way to ensure that stock levels are always balanced with customer needs. This requires first an understanding of demand management and how it benefits business. What Is Demand Management?

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Enhancing Stakeholder Engagement in Scrum: Key to Successful Outcomes (From PM to PSM 05)

Scrum.org

For professional Project Managers transitioning to Scrum Masters, engaging stakeholders effectively is a principle that transcends traditional project management boundaries. The emphasis on proactive stakeholder engagement aligns well with Scrum's focus on delivering value and ensuring customer satisfaction.

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Free Google Sheets Timeline Template: Create Plans Online

ProjectManager.com

When managing teams, it’s essential to create timelines to track their progress as they execute their tasks. Project management software is the most efficient way to create timelines to plan, assign and track their tasks. More powerful than Google Sheets is project management software.

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Smart glasses: The future of work productivity?

Rebel’s Guide to PM

Shiny new tech is always a topic of conversation, and there’s a lot of chatter around AI in project management at the moment. For project managers , in particular, smart glasses have the potential to change the way you juggle tasks, access and visualize data, and communicate with teammates and stakeholders.

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From Project Management Professional (PMP)® to Professional Scrum Master

Scrum.org

In my professional career I have been project manager for many years in different types of environments and for different types of projects. I have been trainer in PRINCE2® and PRINCE2 Agile®, in Management of Portfolios (MoP®) and Portfolio, Programme and Project Offices (P3O®), and in AgilePM®.

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