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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. It does this by allowing users to submit service requests, assign responsibility for the request and track its status from submission to when the service request is closed.

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IT project management explained: How to run great IT projects

Planio

On average, IT projects come with more complexity and risk, and can quickly fall to pieces without proper due diligence, management, and leadership. with examples of IT projects) IT project management is the process of planning, organizing, running, and managing information technology projects. And that’s no simple job.

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7 Steps for Effective Problem Management in IT

ProjectManager.com

Information technology (IT) is a broad field that encompasses anything related to computer technology. Teams that work in IT are there to support these technologies and the people who use them. Unfortunately, the promise of technology often falls short of reality, and things malfunction. What Is Problem Management?

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IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Once the IT incident is resolved, the incident is closed. Incidents are registered on task cards, which show priority, tags, due dates and can be assigned to teams.

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How Gap Analysis Can Improve Your Project Management

ProjectManager.com

There are various perspectives that can analyzed, from business direction to business processes, from information technology to product management. Factors that impact performance include resource planning , capital investment, technology, etc. You’ve done the due diligence, and now it’s time to act. PEST Analysis.

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Master’s in Project Management vs MBA: 10 Expert Tips to Help You Decide

Rebel’s Guide to PM

A Master’s degree in project management will give you a deep insight into the theory and technical skills required to work in a strategic project leadership role. Let’s say you already have a bachelor’s degree in information technology, engineering or pretty much any other topic. It won’t close any doors for you.

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How to Make a Disaster Recovery Plan

ProjectManager.com

In Review – How to Make a Disaster Recovery Plan. It enables the recovery and continuation of critical technology, infrastructure and systems. It focuses on the information and/or technology systems of supporting critical business continuity. Review this process regularly. Disaster Recovery. Thanks for watching!

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