Remove Information Technology Remove Process Remove Risk Management Remove Software
article thumbnail

IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 325
article thumbnail

Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. What Is Service Request Management?

Process 318
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IT Risk Management Strategies and Best Practices

ProjectManager.com

Information technology (IT) is no longer a tucked away department with little impact on day-to-day affairs. It’s big business that’s involved in almost every sector of the economy, and therefore carries some major risks. Jennifer Bridges, PMP, shows you the importance of IT risk management in this short tutorial video.

article thumbnail

IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Before we go into the process of IT incident management, let’s first understand what the term IT incident means and how IT incident management is defined.

article thumbnail

IT Financial Management (ITFM) Best Practices

ProjectManager.com

Information technology (IT) has found its way into almost every aspect of our lives, both professionally and personally. IT financial management (ITFM) covers the costs of keeping our network, servers and devices running. Then we’ll list the professionals who are tasked with IT financial management and their key objectives.

article thumbnail

What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. Planning and managing these resource costs in an IT budget can be facilitated by project management software.

Budget 339
article thumbnail

Project Manager Job Description (with free copy+paste examples!)

ProjectManager.com

Project managers are the point person in charge of a specific project or projects within an organization. We regularly feature project management resources to help train PMs to land jobs in the industry or develop better skills in their current role. What Does a Project Manager Do? How Much Does a Project Manager Make?