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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 325
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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

Process 317
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IT Incident Management: How to Manage IT Incidents

ProjectManager.com

When working in information technology (IT), an incident can shut down a network or server and stop work, which is why IT incident management is so important. Before we go into the process of IT incident management, let’s first understand what the term IT incident means and how IT incident management is defined.

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Project Manager Job Description (with free copy+paste examples!)

ProjectManager.com

That means that project managers work in virtually all fields, from software development and IT to human resources, from advertising and marketing to construction, and everything in-between. Risk Management. Then there are risks, which are potential problems, ones that have yet to occur or might not ever. Risk management.

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IT Financial Management (ITFM) Best Practices

ProjectManager.com

Information technology (IT) has found its way into almost every aspect of our lives, both professionally and personally. IT financial management is made up of the processes and tools that are needed to manage and analyze IT costs. Managers tend to prefer Gantt charts, but IT teams don’t need all that information.

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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. But IT budgets also fund the streamlined provisioning of this process through effective planning and optimizing utilization.

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12 Wonderful Ways To Improve Your Risk Management

Project Risk Coach

How well did John use risk management to accomplish his goal? He and his team completed a project plan and identified project risks. He captured the risks in his risk register and periodically conducted risk reviews. He skipped capturing his risks and conducting the risk reviews.