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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 330
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What are the Risk Management Roles in Projects and Programs?

Project Risk Coach

First, sponsors develop and cast the project’s vision, including goals , risk appetite , and risk thresholds. Information Technology) or in a Project Management Office (PMO). At a minimum, risk owners should be assigned before developing the risk response plan. Project sponsors have several responsibilities.

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The Rise of the AI-Powered PMO: Skills and Strategies for Thriving in an AI-Augmented Project Landscape

The IIL Blog

By Ruchi Gupta, PMP ® , PgMP ® , PMI-ACP ® , PMI-RMP ® , SAFe, DASSM, SIP, Jira CBAP ® The accelerating rise of Generative AI tools like ChatGPT, Gemini, Copilot, and others is rapidly reshaping the way project management operates. It can alert project managers, recommend mitigation strategies, and even generate alternative scenarios.

PMO 88
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Project Manager Job Description (with free copy+paste examples!)

ProjectManager.com

We regularly feature project management resources to help train PMs to land jobs in the industry or develop better skills in their current role. Project managers plan, budget, monitor and report on the project with project management tools , sometimes pitching the idea of the project or being assigned to it once it’s already been approved.

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Six Sigma: A Simple Guide for Project Managers

ProjectManager.com

There has been some backlash against Six Sigma over the recent years, some of which is warranted and will be discussed, but overall the process proves a valuable tool in reducing defects in product manufacturing, especially when paired with Agile thinking, lean manufacturing and capable project management tools. Why Six Sigma?

Lean 417
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Unlocking ITIL4: Defining Value and Navigating Career Growth

The IIL Blog

By Sophie Hussey and Georgina Otubela What is ITI and how can it benefit your organisation and support your career development? Regardless of whether you work in a technology function or the wider business, there are many learnings from the ITIL4 framework that can apply. Why ITIL and what’s in it for you?

Defining 167
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The Extreme Programming Life Cycle and Strategic PM

The Strategic Project Manager

This post examines the agile method called Extreme Programming (XP). XP is uniquely designed to streamline the software development process – but it can be leveraged and used in other pursuits! On the surface the Extreme Programming (XP) life cycle appears to be a unique approach to managing software development projects.