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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

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VRIO Framework Analysis For The Strategic Project Manager

The Strategic Project Manager

When other firms possess similar resources or capabilities, a firm cannot achieve a sustained competitive advantage. It helps firms assess their strengths and weaknesses relative to competitors. It helps to identify areas where they have a sustainable competitive advantage.

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The Agile Fluency Model with Diana Larsen

Scrum.org

After a short introduction to the model, we shifted to an ask-me-anything-style discussion of the groundbreaking view of agile and teams. ?? Watch the video now : Engage the Agile Fluency® Model with Diana Larsen — Hands-on Agile #46. ?? Quote: Focusing teams produce business value. Optimizing teams lead their market.

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A Q&A with Employee #8: Scaling a Start-Up Into a Sustainable Business

LiquidPlanner

When I was approached by our blog team to contribute an article for Women in Tech Week, I knew immediately what my contribution would be. Today, Jen brings her customer experience lens to product development, where she works on exciting product innovations for the future of the company. . One of the originals, practically!

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The John Kotter Change Management Model for Strategic PM’s

The Strategic Project Manager

John Kotter , a change management expert and Harvard Business School professor, developed a now well-known 8-step change management model, published in his 1996 book “Leading Change.” In this stage, like the completion of a project, you hand over the change to operations, which needs to sustain the change. Create Urgency.

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LeadingAgile’s Top 10 Field Notes 2023

Leading Agile

Next, he talks about how Agile Transformation is an ongoing process and the importance of teaming strategies. Transformation also isn’t telling your leadership they are bad, and they need to trust the team. That help them run the business, achieve key performance results, and sustain the company into the future.”

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The Buyer Value Equation, Strategy, & Project Management

The Strategic Project Manager

Finally, it looks at the impact and application of the Buyer Value Equation framework for developing strategy and managing projects. It also includes continued support and maintenance to sustain the value. It then digs deeper into the two components of the framework: Benefits and Cost. What is the “Buyer Value Equation”?