article thumbnail

The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

article thumbnail

What’s the big deal about the Definition of Done in Scrum?

Scrum.org

If we don’t have a straightforward answer about a batch of cookies, imagine how much more grey area there might be in something as complex as software development. Without a clear agreement about a Definition of Done, some developers may think they are done after the code is complete. Prevents misunderstandings among Developers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Henry Gantt’s Biography & Role in Gantt Chart History

ProjectManager.com

He’s best remembered for the tool that bears his name and his works in the development of what’s called scientific management. While Gantt charts are named after Henry Gantt, the first Gantt chart was developed by Karol Adamiecki, a Polish engineer, in the mid-1890s. It was later renamed the Taylor Society.

article thumbnail

Current State and Future Prospects of Scrum and Agile Development in Japan

Scrum.org

Since I became a Professional Scrum Trainer in November, I have been asked a lot about the current state, and the future perspectives, for Scrum and agile development in Japan, where I’ve worked for the last six years. Yet, Scrum and the principles of agile development are not as common in Japan as they are in other parts of the world.

article thumbnail

The Truth about Bullying in Project Management

Rebel’s Guide to PM

This is a guest article by Paul Pelletier, LL.B., The most obvious are impacts on project success, team performance, budgets and timelines. Read Next: Check out the 6 principles of stakeholder engagement for a better way to work with a team than the bullying behaviour described here. Neutrality isn’t an option.

article thumbnail

Career Development in Overdrive

Leading Answers

Beyond “Drive” Enablers – Into “Overdrive” A recent  Entrepreneur article about seven basic human needs provides great insights into a holistic set of motivational/satisfaction ideas we can bring to teams. Outline the problem, let the team tell you how it intends to solve it. People want to improve their skills.

article thumbnail

Strategies for Balancing Deadlines and Team Management in Q4

The IIL Blog

Instead of worrying about meeting deadlines and checking on the team, it’s just wiser to create an order that naturally ensures everything falls into place. 1. Maximize Efficiency for Higher Quality Work Ensure the tasks assigned among team members align with their strengths and expertise. How To Manage Team Duties?