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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

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Organizational Process Assets: What does that even mean?

Rebel’s Guide to PM

One key tool to success is understanding how to use organizational process assets effectively. But what is an organizational process asset (OPA)? In this blog post, we’ll take a look at what organizational process assets are, why you would use them in project management and some best practices for utilizing these important tools.

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Public Infrastructure: Project Management as a Key Success Factor

Inloox

Even though this project not quite reaches the epic financial miscalculation of Berlin’s BER airport, it again shows the difficulties realizing public infrastructure projects within their tightly constraint project plan. During the extensive approval processes alone, inflation can already pose a threat to budget planning.

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How AI is Driving Strategic Decision-Making in Business and Government

The IIL Blog

Just a couple of years into the generative AI revolution and it’s become difficult to find any leading public or private organisation that doesn’t use AI in, at least, a few of their processes. The process was already set in motion decades ago. Yet, the status quo is now bound to change. Yet, the status quo is now bound to change.

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IT Governance: Definitions, Frameworks and Planning

ProjectManager.com

IT governance ensures that IT departments are prepared for what’s next, without losing focus on what matters. What is IT Governance? At its base level, IT governance is one or multiple processes that enable the IT staff to better manage risk and operate at its most efficient to the benefit of the organization on the whole.

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Capital Projects: Capital Planning, Budgeting and Funding

ProjectManager.com

When governments or corporations make large investments, they don’t do so without serious planning. Let’s take a look at capital projects, explore the idea of a capital asset and delve into the process of capital planning. These capital projects can be infrastructure-based, such as roads and railways, when launched by the government.

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IT Financial Management (ITFM) Best Practices

ProjectManager.com

IT financial management is made up of the processes and tools that are needed to manage and analyze IT costs. There’s also the communication of the value of these processes and tools to IT leaders in order to prove their value to the business. The IT infrastructure should support the operations of the business.