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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 330
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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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Understanding Fault Tolerance in Information Technology

Wrike

In the world of information technology (IT), few things are as critical as ensuring the reliability and availability of systems and services. They also monitor the health and capacity of resources and direct incoming requests to the most suitable resource, thereby preventing bottlenecks and improving overall system efficiency.

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What Is IT Management? Why Is IT Important for Businesses?

ProjectManager.com

That technology touches every sector of the business world. Information technology (IT) is what keeps the modern world running, which is why IT management is so crucial to business. What Is Information Technology (IT)? This includes digital services, networking, servers, fixing hardware and software issues, etc.

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Project Manager Job Description (with free copy+paste examples!)

ProjectManager.com

Project managers plan, budget, monitor and report on the project with project management tools , sometimes pitching the idea of the project or being assigned to it once it’s already been approved. Try Our Award-Winning Project Management Software Free! Monitoring Progress. Monitor and report on project progress.

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What Is an IT Budget? IT Budgeting Basics (Template Included)

ProjectManager.com

Information technology (IT) runs most businesses. Managing information costs and managing information security for those costs are part of making an IT budget. But those forecasts are estimates and to ensure that you keep to your IT budget, monitoring and tracking costs is imperative.

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IT Asset Management: How to Manage Your IT Assets

ProjectManager.com

Businesses are always looking for ways to work more efficiently and this is also true in regards to information technology (IT). Then we’ll explain the IT asset management process, including what an IT asset manager does and more. The IT asset life cycle is then managed by the IT asset management process, which follows.