Remove set-up-customer-service-help-desk-app
article thumbnail

Service Request Management in IT: Process & Best Practices

ProjectManager.com

This is called a service request and controlling that process is called service request management. We’ll explain in more detail what service request management is and what a service request is, including examples to make it clearer. What Is Service Request Management? Learn more What Is a Service Request?

Process 322
article thumbnail

IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them. Over the course of this blog, we’ll discuss how ITSM is implemented, managed and delivered to meet the needs of an organization and how project management software can help facilitate those processes.

Process 330
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Asana vs. ClickUp: In-Depth Comparison

ProjectManager.com

They are two of the most popular apps on the market, but that doesn’t mean they’re the best. Work request tracking: It standardizes intake requests and that helps with cross-team work. Agile management: For teams that work in an agile environment, they can track progress on tasks, plan sprints and integrate with third-party apps.

article thumbnail

What Is IT Management? Why Is IT Important for Businesses?

ProjectManager.com

ProjectManager is project management software that helps you create project and portfolio plans, such as Gantt charts that organize tasks across a timeline. You can prioritize, set duration and link all four task dependencies to avoid costly delays. That alone is why IT management is important for businesses.

article thumbnail

7 Examples of productivity to help you get ahead

Rebel’s Guide to PM

To help you get on track with your productivity goals, we’ll look at some practical examples of how you could use your time efficiently, with case studies and real-life tips. goods or services) produced with the amount of input (e.g. Set goals What, exactly, do you want to get done? then start here. Match the tool to the job.

article thumbnail

Best Production Scheduling Software for Manufacturing Projects in 2023

ProjectManager.com

These 11 production scheduling software tools for manufacturing help you manage the production cycle, manufacturing operations, production capacity and much more. Production scheduling software is a tool for manufacturers to help them plan and schedule production activities. You can view the production workflow on kanban boards.

article thumbnail

7 Tips for Managing International Project Teams

Rebel’s Guide to PM

In this article you’ll learn 7 helpful tips for working with international teams on global projects. Today, anyone can be a remote worker, even the person you used to share desk space with. It helps you address them in a pragmatic way that benefits everyone. Working with global teams is normal. But others don’t.