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The project customer role

Rebel’s Guide to PM

This is an edited extract from my book Customer-Centric Project Management , co-authored with Phil Peplow (Routledge, 2012). Close working relationships with the project customer and the end users they represent are important. They are ultimately the person who gets to use the final deliverable, so they have major influence.

2012 280
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In-Depth: What a Social Systems Perspective Teaches us About Change

Scrum.org

Recognize how much of your thinking is still subtly influenced by a mechanical perspective in organizations . like network patterning, mood, safety, social contact and social influence?—?than social influence is that much stronger. than on individual traits. Groupthink and what we’ve seen at UBER ), others will soon follow.

2012 154
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In-Depth: Stable Or Fluid Teams? What Does The Science Say?

Scrum.org

Edmondson (2012) argues that dynamic teaming is important to share and encourage learning. This is also what inspired Edmondson (2012) in her academic work on “teaming”. They also tend to perform better (Evans & Dion, 2012), are better able to deal with stress and pressure (Salas, Driskell & Hughes, 1996). Closing Words.

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Get Motivated: 10 Motivational Speeches That Will Change Your Life

ProjectManager.com

What’s amazing about people is, despite the external forces at play on our constitution, we can always be influenced by attitude. He opens young minds in this speech to the fact that as educated as they might be, they can still hold a closed mind. Sheryl Sandberg, Harvard Business School Class Day, 2012. Empathy is a choice.

2008 327
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In-Depth: How Scrum Motivates Teams Through Goals And Autonomy

Scrum.org

Its earliest members, like Herzberg, started to investigate how the psychological processes of workers influenced their motivation. Hackman and Oldman also recognized that personal differences influence this effect; particularly the “need for growth”. This is nicely captured in Self-Determination Theory (Deci & Ryan, 2012).

SCRUM 183
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Project Boards and Project Steering Groups: An Introduction

Rebel’s Guide to PM

And will make the decision to close the project down early if it can no longer meet its objectives. In every case, you should have people on the group who understand the project (or who can be brought up to speed) and who have influence and interest in the outcomes. In other words, this is the group that takes the tough decisions.

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In-Depth: How Easily Biases Distort What We Believe (In The Workplace)

Scrum.org

Initially coined by cognitive psychologist Lee Ross (1977), it happens when people underestimate the influence of the situation on the behavior of others while overestimating the influence of their personal traits and beliefs (Berry, 2015). Closing words. This bias is also known as the ‘correspondence bias’. Anchoring bias.

2015 218