article thumbnail

The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

article thumbnail

10 Strategies for Successful Project Execution

ProjectManager.com

Successful CEOs Ram Charan and Larry Bossidy define execution in their book Executive: The Discipline of Getting Things Done : “Execution is a specific set of behaviors and techniques that companies need to master in order to have a competitive advantage. Communicating information to all key stakeholders, sponsors and team members.

Executing 493
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Celebrating Women in Project Management

ProjectManager.com

Stevens is a podcaster, author, speaker and works with women in project management to reinforce within themselves their true value to their team, company and industry. Deloitte Access Economics – Westpac Diversity Dividend Report 2017. Workplace Gender Equality Agency Dashboard Report 2017/18. Invest in your network.

article thumbnail

Are You An Intentional Project Manager?

Project Risk Coach

As you struggle with project estimates, budgets, and risks, you engage with team members that bring their personal and professional issues into your world. Each project has its own unique culture, a world composed of team members’ beliefs, attitudes, values, behavior, and actions. Think of the project manager as a shepherd.

article thumbnail

How a growth mindset has helped in my journey to become a PST

Scrum.org

A growth mindset is a term coined by Carol Dweck in 2006 in her book mindset Mindset: The new Psychology of success to describe the underlying beliefs people have about learning and intelligence. In summary, the person with a growth mindset believe that new abilities can be developed through practice. . Embrace challenges. .

2017 173
article thumbnail

Workshop Design with ChatGPT

Scrum.org

Get notified when the Scrum Anti-Patterns Guide book is available ! You designed the class around three Daily Scrum questions from the Scrum Guide 2017, which are no longer recommended. First, however, you shall design an exercise for a Scrum team. Join Stefan in one of his upcoming Professional Scrum training classes ! ?

ChatGPT 146
article thumbnail

Inspiring Women in Project Management: Pam Shergill

Rebel’s Guide to PM

I was responsible for setting up a new global Telesales team in the UK which made appointments for Sales Managers across the Europe. After several months, whilst the performance of the team was good and they were meeting or exceeding targets, it didn’t ultimately turn into revenue for the company. Be inspired! Thanks, Pam!