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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them. Before we get into framework processes and phases, let’s more fully define the meaning of ITSM and why it’s important. But first, let’s quickly define other ITSM frameworks.

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How to Manage Project Scope Without Scope Creep (with examples)

Rebel’s Guide to PM

Scope creep is the more common term but you might hear both, especially if you are working in software development. Scope creep is caused by lack of requirements management. When the project manager is not actively managing changes to scope, there is no control about what is in and what is out.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

The manager leads the group, coordinates the activities and oversees all aspects of change. That is, they prioritize the change requests and lead the impact assessment of how the change affects the project. They also lead change control board meetings. Developing a Process for the Change Control Board.

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What’s difference between project management and change management?

Moira Alexander

Change management, similar to project management, involves people, processes, and tools to effectively help organizations manage all the changes that occur, whether as a result of project initiatives, or other factors that might impact the business. Characteristics of change management.

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Project Manager Job Description (with free copy+paste examples!)

ProjectManager.com

We regularly feature project management resources to help train PMs to land jobs in the industry or develop better skills in their current role. What Does a Project Manager Do? How Much Does a Project Manager Make? Resource Management. Help define project scope, goals and deliverables. Manage budget.

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Agile Organisations: Unleashing the Potential of Value Streams

Scrum.org

"Under the rugby approach, the product development process emerges from the constant interaction of a hand-picked, multidisciplinary team whose members work together from start to finish. Rather than moving in defined, highly structured stages, the process is born out of the team members’ interplay (see Exhibit 1).

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10 Emerging Project Management Trends In 2024

The IIL Blog

Agile Transformation Beyond ICT: Agile methodologies, traditionally prominent in ICT projects, will expand their footprint into diverse industries beyond software development. Prioritizing Change Management and Business Analyst skill sets will prioritise the customer voice in design and delivery.

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