IT Service Management (ITSM): Frameworks, Processes & Phases
ProjectManager.com
OCTOBER 24, 2023
COBIT This is a governance framework and supporting toolset developed by the Information Systems Audit and Control Association (ISACA). COBIT works with ITIL by offering governance and assurance to ITIL’s supervision for service management. Let’s take a moment to quickly define these ITSM processes.
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