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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Apply this in your projects Code software to add in customers’ names and default to their location. year on year [iii].

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How to provide constructive criticism

Rebel’s Guide to PM

As a manager, there is sure to come a time when you have to address poor performance or substandard work. When you are a project manager, it is your responsibility to make sure that you help your team to learn from those mistakes and to find ways to improve the quality of their work. A version of this article first appeared in 2013.

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Risk-aware Product Development (a.k.a. Scrum)

Scrum.org

Over the years I've heard my share of these kinds of statements from various levels of executives: "When my guys run a product development release I really want to know what I will get at the end so I can make business plans accordingly". "In Types of Uncertainty in Product Development. Let's make it clear up front.

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Top Project Management Conferences of 2020

ProjectManager.com

It’s not a bad practice, but why save it for once a year? A software development conference with workshops on the theme of Our Digital Tomorrow. The conference serves developers, team leads, architects and project managers. For the agile enthusiast, this scrum gathering takes place twice a year since 2013.

2020 262
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The Must-Read Reading List for Project Communication and Collaboration

Rebel’s Guide to PM

. Project teams communicate and collaborate by default, don’t they? That certainly hasn’t been the case for all the teams I have worked on. Don’t assume your project team will know how (or even want to) communicate well and collaborate with each other. Anthony Mersino: Amacom, 2013. Ann Pilkington: Gower, 2013.

2013 292
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In-Depth: The Science On Sustainable Pace, Stress, And Motivation

Scrum.org

How sustainable is your pace as a developer? This has always been a huge struggle for us and most of the teams we’ve been part of. Unfortunately, many developers and development teams still burn more hours than are probably good for them. The initial practice was for developers to work no more than 40 hours a week.

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The Best Self-Help Books to Make 2020 Your Best Year Yet

ProjectManager.com

Our team at ProjectManager.com has read thousands of pages so you don’t have to, and have come back with the cream of the crop. She knows a thing or two about how women are considered weak if they’re nice and nasty if they’re not. Everyone can benefit from the development of leadership skills. Buy the book. Drive by Daniel H.

2020 210