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3 Ways to Practice Your Leadership Skills

Rebel’s Guide to PM

These are the situations that separate out the good project managers from the poor, and the true project leaders from the ‘merely competent’ project managers. Or will you involve team members and, if so, to what extent? My book, Brilliant Project Leader , identifies the four essentials of team leadership.

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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

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How to provide constructive criticism

Rebel’s Guide to PM

As a manager, there is sure to come a time when you have to address poor performance or substandard work. When you are a project manager, it is your responsibility to make sure that you help your team to learn from those mistakes and to find ways to improve the quality of their work. A version of this article first appeared in 2013.

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6 Barriers to customer centricity

Rebel’s Guide to PM

They are: Time Transparency Team Title Type of organization Technique. The process of gathering customer satisfaction scores that relate to how well the project manager and team are delivering comments on the level of project management maturity in the organization. Let’s look at each of those in turn. Transparency.

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9 Essential Project Management Competencies

Rebel’s Guide to PM

Your thoughts turn to what you should be doing for your professional development in the months ahead… and there’s a lot of choice. I don’t have the time (or the requirement) to take a certification course, but I’m always prepared to develop the project management competencies I need to succeed. Let’s look at each of those in turn.

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9 HR Challenges That Will Be Prevalent In The Digital Age

Proofhub

In this article, we identify nine common challenges faced by HR professionals in the digital world. Having the information as to why people tend to leave, HR can develop plans to address employee turnover. HR needs to develop long-term plans that account for change and agility. Simplify your HR operations with ProofHub!

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The Must-Read Reading List for Project Communication and Collaboration

Rebel’s Guide to PM

. Project teams communicate and collaborate by default, don’t they? That certainly hasn’t been the case for all the teams I have worked on. Don’t assume your project team will know how (or even want to) communicate well and collaborate with each other. Anthony Mersino: Amacom, 2013. Ann Pilkington: Gower, 2013.

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