Remove 2013 Remove Article Remove Process Remove Underperforming Technical Team
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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

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How to provide constructive criticism

Rebel’s Guide to PM

As a manager, there is sure to come a time when you have to address poor performance or substandard work. When you are a project manager, it is your responsibility to make sure that you help your team to learn from those mistakes and to find ways to improve the quality of their work. This is a guest post by Sarah Clare.

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6 Barriers to customer centricity

Rebel’s Guide to PM

They are: Time Transparency Team Title Type of organization Technique. Experience has shown that once successes have been delivered and the customer sees evidence that the process delivers real benefit to them, face-to-face meetings follow very quickly at the customer’s request. Let’s look at each of those in turn. Transparency.

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9 Essential Project Management Competencies

Rebel’s Guide to PM

Your thoughts turn to what you should be doing for your professional development in the months ahead… and there’s a lot of choice. I don’t have the time (or the requirement) to take a certification course, but I’m always prepared to develop the project management competencies I need to succeed. Let’s look at each of those in turn.

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The Must-Read Reading List for Project Communication and Collaboration

Rebel’s Guide to PM

. Project teams communicate and collaborate by default, don’t they? That certainly hasn’t been the case for all the teams I have worked on. Don’t assume your project team will know how (or even want to) communicate well and collaborate with each other. Anthony Mersino: Amacom, 2013. Ann Pilkington: Gower, 2013.

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How Wrike’s Engineers Developed a Unique Quality Control System

Wrike

I joined the team as a QAA engineer in 2010, the first employee in this role. Over the past 12 or so years, we have built a super team of brilliant QAA engineers. The team made a complete audit of everything that could be checked and improved by at least 1%. But he was wrong — Team Sky won in just three. Hello, everyone!

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Working Remotely? This Will Hit You Next!

Scrum.org

Despite the rapidness of the change, moving to remote worked surprisingly well for many teams, because they were used to some degree of remote work before. Especially development teams and technology firms in general have many years of experience with allowing their workforce to do their jobs from wherever and whenever they like.