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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

Through this process of detailed examination, the change control board decides on the viability of the change request or makes recommendations accordingly. The change manager is responsible for documenting the change management process and the necessary plans to implement the change. Developing a Process for the Change Control Board.

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Kanban vs. Scrum: What’s the Difference?

ProjectManager.com

The name kanban means billboard in Japanese, and you can see why, as the process involves placing tasks represented by cards on physical or digital kanban boards. The scrum master is the team expert on the process, and they are instrumental in guiding the team to optimize the use of scrum in the project.

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How to Open an LLC for a Software Development Business?

Productivity Land

Software development is a huge and growing industry, worth nearly half a trillion dollars in the U.S. If you’re joining the industry and starting your own software development business, you’ll want to get off to a good start by properly setting up your business entity.

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IT Financial Management (ITFM) Best Practices

ProjectManager.com

IT financial management is made up of the processes and tools that are needed to manage and analyze IT costs. There’s also the communication of the value of these processes and tools to IT leaders in order to prove their value to the business. ProjectManager’s workflow automation saves time when managing IT finances.

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Contracting for Agile Software Development Efforts

Scrum.org

Contracting for Agile software development projects continues to be a major organizational impediment. Please do avoid creating change request processes or Change Management boards. These change processes and Change boards cause decision latency. Decision latency is a leading cause of project failure. [1] 3] [link]

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Elevate your Project Management with SPICE

MPUG

Looking for a way to enhance your control over crucial aspects of your projects, empowering you to streamline processes, optimize performance, and ensure consistent success? With proper implementation, SPICE not only identifies weaknesses but maximizes strengths and development potential. Then you should consider SPICE.